Just wanted you to know that I received my order today of 36 Donald Trump books [A Pocket Guide to TRUMP: How to Get Rich].... They look great and I know my client will be pleased! Thank you to everyone I spoke with daily since Thursday (sorry if I was a pest), and a special thanks to Rasheen for getting the order pushed through so quickly. I will certainly be ordering from you in the future. Thanks again!
On February 9, I contacted your customer service to order 250 copies of A Message to Garcia. These books were requested by the CEO of our organization so, as you can imagine, I was very motivated to obtain these and make sure he received them in time for his event. I had explained this to Phyllis and she told me that she would make sure the books shipped that day. She did and they were received on Monday, February 12. I want to thank Phyllis for going the extra mile and to congratulate you on such a fine employee. We stress client satisfaction here, but it is not often that I get to experience it. Thank you for a very enjoyable experience.